It is our pleasure to welcome you, the professional make-up artist, to the world of Kryolan and our PRO CARD program.
Create an account at kryolan.eu. If you already created an account, please log in. Apply for your PRO CARD under ’My account’.
Submit your business card and certificates or call sheets to prove your professionalism. Send in to your local Kryolan distributor via post or email.
Your local Kryolan partner will check your documents. After the Kryolan local partner has confirmed your eligibility, you will receive your digital PRO CARD.
About PRO CARD
Welcome!It is our pleasure to welcome you, the professional make-up artist, to the world of Kryolan and our PRO CARD program.
Are you looking for a place where you can find everything that you need for your highly diversified work, in your city, in your country, or wherever you may find yourself in the world? Is it important that you have access at all times to reliable, well-known products, and to be able to shop for them without hassle?
You can find Kryolan in more than 90 countries and on all continents of the world, in which you can obtain an extensive assortment of professional Kryolan make-up products. Trained specialist staff are at your service to provide you with professional knowledge and advice at all times.
We want you, as a make-up artist, to be recognized as a loyal Kryolan customer as soon as you step into a participating PRO CARD store.
Therefore, we offer you our new Kryolan PRO CARD and hope that you will enjoy its benefits while shopping with Kryolan.
Points of acceptance
Where may I use my PRO CARD?Among the many stores welcoming you with your PRO CARD are all Kryolan City shops operated by the Kryolan Group in Germany, England, the USA, India and South Africa.
We will continuously expand the points of acceptance. Find all PRO CARD Partners listed here:
Kryolan Belgium BV
Kryolan Shop Werksverkauf
Kryolan City München
Kryolan City Hamburg
Kryolan City Köln
Breite Straße 100
Mon-Sat: 10:00 am - 6:00 pm
Bitte beachten Sie beim Besuch unserer Shops zu Ihrem und unserem Schutz, eine Mund-Nasen-Maske zu tragen.
10:00 Uhr - 13:00 Uhr
Authorized Kryolan Premium Retailer
Kryolan City Berlin
Kryolan City Berlin East Side Mall
Mon-Sat: 10:00 am - 8:00 pm
Kryolan City Paris
20, rue Malher
Mon-Sat: 10:00 am - 7:00 pm
lundi 10 avril 2023 Lundi de Pâques:
lundi 1er mai 2023 Fête du Travail:
lundi 8 mai 2023 Victoire des Alliés 1945:
jeudi 18 mai 2023 Jeudi de l'Ascension:
lundi 29 mai 2023 Lundi de Pentecôte:
vendredi 14 juillet 2023 Fête Nationale:
mardi 15 août 2023 Assomption:
mercredi 1er novembre 2023 La Toussaint:
samedi 11 novembre 2023 Armistice 1918:
lundi 25 décembre 2023 Noël:
Kryolan Cosmetics (India) P. Ltd.
Authorized Kryolan Premium Retailer
Kryolan City Milano - Lombardia
Kryolan City Rotterdam
2921 LL Krimpen aan den IJssel
Kryolan (S.A.) PTY. LTD.
Authorized Kryolan Premium Retailer
Terms & Conditions
PRO CARD Conditions of Participation
PreambleThe PRO CARD reward program rewards your loyalty as a customer. The operator and issuer of the PRO CARD reward program is Kryolan GmbH. Kryolan GmbH reserves the right to use selected associate issuers of the program in certain countries.
The PRO CARD reward program is subject to a number of conditions which we have summarized for you below:
Eligible ParticipantsThose in the following professions are entitled to apply for membership:
- Make-up Artists
Requirements for Submitting an Application
1. Setting up a user accountRegister on the website at www.kryolan.eu/user/register.
2. Eligibility to applyThe eligibility to apply is exclusively personal. The requirements are met if the application is fully completed and supplemented by proof of professional qualification or practice. The application will be processed only if the above conditions are met. The application must be submitted to the respective national PRO CARD partner.
3. Exclusion of liabilityThere is no legal entitlement to admission to the PRO CARD reward program. Membership can be refused without explanation.
No claims can be made against Kryolan GmbH in the event of non-fulfilment.
PRO CARDThe PRO CARD is provided exclusively in digital format. A digital card is sent directly by e-mail after activation. The card can also be viewed in the customer profile at www.kryolan.eu/user/procard. The PRO CARD can also be stored on any standard smartphone, for example, in the Wallet App.
Using the PRO CARDThe PRO CARD is solely for the personal use of its authorized owner. A transfer to third parties is not permitted. The PRO CARD can be used at worldwide PRO CARD partners or, if available, in the online shop.
PRO CARD DiscountPRO CARD membership grants (its holder) special make-up artist discounts in all participating PRO CARD sales outlets or in the online shop. The discounts granted are equivalent to the standard national make-up artist discounts.
Validity of the PRO CARDBoth the PRO CARD holder and Kryolan GmbH may terminate the membership at any time without specifying reasons and by observing a specified deadline. Membership ends automatically in the event of the death of the PRO CARD holder.
Membership is terminated without notice in the event of infringement or serious violation of the Conditions of Participation or in the event of general misuse. All physical PRO CARDs issued shall remain the property of Kryolan GmbH and shall be surrendered to Kryolan GmbH or an associate issuer upon request.
Loss of the PRO CARDIf the PRO CARD is lost or stolen, the user must immediately block the card in their user profile on www.kryolan.eu or notify their national partner. After the card has been blocked, a new PRO CARD will be issued at the request of the PRO CARD holder.
Partner BenefitsKryolan GmbH cannot be held liable for the actual fulfilment of the partner benefits.
Changes to the PRO CARD Reward ProgramKryolan GmbH reserves the right to amend or supplement the Conditions of Participation, the rewards, the scale of rewards, or other procedures described in the program documents for the PRO CARD program at any time, insofar as doing so appears necessary and the participant is not disadvantaged by this in bad faith. Changes or additions to the Conditions of Participation will be announced by notification in text form.
Privacy ClauseKryolan GmbH is the responsible body in terms of data protection law. The personal data of the PRO CARD holder is collected, processed, and used by Kryolan GmbH -or a third party commissioned by it- for the purpose of establishing, implementing, or terminating the contract. Promotional use is only for purposes of self-promotion (including recommendation advertising). A transfer to other third parties will take place only if this is necessary for the fulfilment of the contract. Any use beyond this requires legal permission or consent.
Place of jurisdiction: Berlin, Germany
Severability ClauseShould individual provisions of this contract be invalid or unenforceable, or should they become invalid or unenforceable after conclusion of the contract, the validity of the rest of the contract shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision, the effects of which come as close as possible to the commercial objective which the parties to the contract pursued with the invalid or unenforceable provision. The above provisions shall apply accordingly in the event that the contract proves to be incomplete.